5 Things you wish your business communication tools could do better

Whether you are working from home or office, you know how important it is to communicate with your co-workers. The communication app that you use should be robust enough to support the entire team irrespective of its size and geographic location.

In this blog we will share with you some of the shortcomings of the commonly used communication apps and how we designed Clariti to overcome them.

1. Time consuming search

Though applications like Teams and Slack bring all communications like group chat, audio and video calling in one place, the related communications are not connected. Which means your conversations remain disconnected even though you use a single app. If you want to search for a presentation or a message from your colleague, you will have to search multiple channels to get the information.

Clariti automatically organizes all your related communications, from emails, to chats, voice calling, to-do, and documents, by topic in TopicFolders, so there is no need to waste time searching for information. You work like you always do with chats, emails, to-dos, documents and even notes of voice calls with customers.

2. Painful information sharing

You may be using two different communication tools, one for your internal communications and other for external communications. This is because people outside your organization, may not be using the same communication tool that you use internally. This creates communication silos. You have to copy/paste contents of one tool to the other when you have a need to share information with others. This is wasteful and impacts your productivity.

Clariti has a solution for this problem. Using Clariti, you can chat with people outside your company using Clariti’s OrbitChat, even if they don’t use Clariti. In Clariti, you can combine both your internal and external communications into one, and there is no need to copy/paste information between different tools. This makes information sharing a breeze.

3. Integrating Audio in your workflow

If you are working remote, you are likely to have calls all through the day. You may be using a separate app for audio calling. You may need to share unique URLs, meeting ids and passwords with participants for each meeting. This is cumbersome and time consuming. Besides, all your discussions will remain separate from your other communication like emails and chats. Unfortunately, this means you will not be able to see the big picture easily.

In Clariti, you can make and receive unlimited direct and group calls from the application. You don’t need a separate app for making phone calls. Clariti provides an option to add call notes during or after the call and all the participants can see them. Clariti also supports screen sharing. Clariti meetings are easy to organize and don’t require phone line, meeting URL, meeting id, passcode etc. You can use your desktop speaker and mic for the meeting. After the call is over, you can include the call notes in your existing TopicFolder. Later on, by simply reviewing the contents of the TopicFolder, you will get the context of the call and easily see the big picture.

4. Constant distraction from chat channels

Please make sure your application has an option to enable ‘Do Not Disturb’ or ‘Mute’ feature so that you can avoid distractions and concentrate on deep work. Applications that have chat channels, are notorious for this. You may be present in many channels and you may be receiving hundreds of irrelevant messages just because you are a member of that channel. These constant notifications are extremely distracting because you can’t ignore them as you may miss important messages.

Clariti provides an option to turn off notifications whenever you are busy with something else. Moreover, in Clariti, there are no ‘chat channels’. Instead, Clariti provides an option to add or remove participants from conference chats based on a need for their presence. Your teammates have the freedom to include you in group chats when needed and remove you when your contribution is over. The chat can continue with others without bothering you. This ensures that you are never distracted by irrelevant messages throughout the day.

5. Need for multiple integrations to extend capabilities

During your workday, you may have to perform various tasks using multiple apps. Slack boasts of providing integrations with at least 1,000 applications. More apps will only create communication silos. If everybody in the team is not tech savvy, you will need dedicated resources to help you with all the integrations.

Since Clariti is a unified communication system, you don’t have to install separate apps. Email, chat, to-do, voice calling etc are present inside Clariti itself. It also allows you to integrate social feeds (Twitter). Clariti being a SaaS-based product provides seamless integrations with all cloud storage drives including OneDrive, Google Drive, Dropbox, pCloud and Mega.

You will also be able to view any data file (.jpeg, .png, .bmp, .txt and .pdf) in the browser with one-click. In fact, Clariti’s viewer is so versatile, it can view engineering data in CAD files too. Clariti users don’t need a license or separate applications to view CAD data. This makes collaboration a breeze without integrations.

Be Productive with Clariti

You may use any communication tool if you want to just chat, share files, make audio, video calls or schedule meetings. But all your conversations will remain disconnected, and you will miss the big picture.

On the other hand, Clariti automatically organizes all your related communications including email, chat, voice calls, cloud storage, and social feeds in TopicFolders. There are no information silos, and you can quickly find any information you need without search. You can concentrate on your work without distractions, multi-task like a pro and never miss the big picture.