Quite often, in organizations, employees will use one tool to communicate with one department and a different tool to communicate with another. As the number of departments and tools increases, this gets quite complicated and unsustainable.
Good communication software should provide users with a single platform to communicate. Using a variety of tools and services for your internal communication will lead to information silos and blind spots. This situation can be avoided by using a single platform and make sure all team members are always on the same page.
Originally published at https://clariti.app on February 9, 2021.
