8 killer features of a good online collaboration tool and how Clariti nails them all

5 min readAug 13, 2021


The growth of online collaboration tools has increased by 50% or more during the last 20 years. The current pandemic has boosted the number of businesses investing in online collaboration tools. Due to this demand numerous SaaS tools are entering the market to offer comprehensive collaboration that goes beyond just emails and chats.

Employees collaborating using the right online tools are more productive and enjoy better work-life balance. While there are many online collaboration tools in the market, in this article, we will discuss their best features and show you how Clariti includes them all.

1. Multi-channel Collaboration

There are lot of team collaboration tools available in the market like Microsoft Teams, Flock, RocketChat, Google Chat… the list is endless. Most of these apps are focused on chats or video conferencing. But work is not just limited to chats and videos. It also includes emails, shared documents phone calls and to dos.

Clariti has them all

Clariti is one of the best online collaboration tools that brings all your emails, chats, calls, shared files, social feeds, and tasks in a single app and links related conversations in TopicFolders. Organizations implementing an online collaboration tool like Clariti enjoy the benefits of having all their systems work together, smoothly and securely to enable effective multi-channel collaboration. Clariti lets you take full advantage of all the benefits that an online collaboration tool offers. Using Clariti, if you realize there is an issue that requires quicker response, you can switch to chat or voice call with just a click of a button; you don’t’ have to switch devices, applications or jump to any other rooms or channels.

2. Multi-inbox Email support

We all play different roles in our work and most of the time one email account is not enough to handle different types of correspondence. So, most of us end up having multiple email accounts. It gets complicated when these email accounts are spread over different email systems like your corporate email, Gmail, Hotmail and what have you. Switching between different email accounts throughout the day is time consuming and it is easy for messages to fall through the cracks.

Clariti consolidates multiple email accounts

Clariti is one of the best free email apps where you can consolidate multiple email accounts in one place. Having all inboxes in one place is a great way to combat email overload and save the hassle of having to check multiple inboxes several times a day just to make sure, you don’t miss an email. Moreover, you don’t have to remember many passwords to check emails.

3. One-on-one Communication

While most of the online collaboration tools will allow you to have direct or one-to-one communication, their functionalities are very limited.

Clariti allows more functionalities within the direct chat

Clariti allows users to reply to the chat or share content with other users, just like an email. You can even share the content and chat with other participants. You can pin or tag the chat content with subject for future reference. You can also create to-do or event with chat content as reference so that users will know the context why it was created. So, Clariti direct chat is not just limited to chat alone.

4. Many-to-many communication

When you use other online collaboration tools like Slack or Microsoft Teams you have to create channels to group chat with others. Channels are rigid because once a channel is created and group members added, all the group members see all the channel chats whether it pertains to them or not. As a result, users will be overwhelmed reading a constant stream of messages.

Clariti’s group chat is more flexible and convenient

In Clariti, you can start a group chat and add members. However, unlike channels Clariti group chats are not rigid. Group members can be added and removed on the fly. Consequently, group members only get chat alerts on issues that are important to them.

Other key features of Clariti’s group chat

  • Ability to add or remove participants on-the-go. This flexibility cannot be there in other apps that are channel-based.
  • You can move any group chat to a TopicFolder where other related communication is stored.
  • You can create a to-do directly from the chat. Later, when the to-do is triggered, you will understand the context.
  • You can compose a mail with chat as reference.
  • You can share one chat as reference and begin another chat.
  • You can choose to pin any chat for future and quick reference.

5. Instant share of chats and emails

In most of the online collaboration tools available in the market, when you receive an email, you can either forward or reply to the mail. But you will never be able to share them. The same is the case with chat.

How Clariti allows you to share email and chat content instantly

Clariti is one of the best collaboration tools that naturally supports emails, chats, shared documents, voice calls etc. While Clariti embraces emails it also effectively reduces needless emails through powerful features like instant share and chat from email. Using instant share, you can instantly share email, images, social feed and other work artifacts without forwarding them. This removes unnecessary duplication and email chains. Chat from email feature lets you collaborate with multiple stakeholders without needing to forward emails or copy/paste their contents in chats.

6. File Sharing

While most of the online collaboration tools will allow you to share files and documents from Dropbox, Box, Google Drive, and Microsoft OneDrive with other users, the shared files are not connected with related communications from chats, emails and calls.

Context-based file sharing

In Clariti you can configure cloud storage drives like OneDrive, Google Drive, Dropbox, pCloud, and MEGA and instantly share files securely with your colleagues and clients. All chats, emails and calls that reference the files are connected in TopicFolders. This provides context when reviewing or editing the contents of the files.

7. Built in safety features

One major concern when it comes to online collaboration tools is security. When you have thousands of employees sending messages, sharing, and downloading files you should make sure that your data is safe.

Clariti is safe and secure

Clariti is not only the best online collaboration tool, it also incorporates essential security measures to safeguard your data. Clariti maintains safety and privacy of all your communication and data. Clariti is securely hosted on Amazon Web Services, providing total reliability, 100% uptime and trusted security. It uses 256-bit SHA encryption for both data and communication.

8. Clariti is free forever

Clariti is free forever. All your team members too can use it free. You don’t have to provide your credit card details when signing up. Clariti provides technical support even for the free accounts, and you can delete your account anytime.

SaaS tools make collaboration a breeze

Team collaboration plays a key role in business productivity. SaaS tools like Clariti are designed to help you onboard your team and make them productive without any training or complicated software installations. It combines the best features of collaboration tools to turn your teammates into superheroes.




Clariti is a business productivity web app that brings your emails, chats, call, to-dos, & shared documents… in one app.