Has Slack, Microsoft Teams made face-to-face meetings dinosaurs of our era?

Online collaboration has made communication incredibly easy by solving the problem of time and distance. Through online collaboration, teams can work from diverse locations and engage in asynchronous communication without the need for physical presence. While instant messaging and emails have drastically reduced the ‘waiting time’ for information, tools like Microsoft Teams, Slack, and Clariti have helped employees better organize their communication and increase productivity. The big question to ask is: Can the online collaboration completely replace face-to-face meetings?

In spite of the deep economic downturn because of the current pandemic, the benefits brought about by online collaboration has been a silver lining to society. Both employers and employees have experienced significant financial savings by working remote from their homes. The benefits of online collaboration were so significant where almost 43% of full-time employees in the USA expressed their willingness to work remotely even after the pandemic, according to a GetAbstract survey.

Boost your productivity and your paycheck with Clariti’s Topic Threads Start Free Trial!

Companies are now seriously exploring the option of permanent remote working for some of their employees, to see how they can get continued savings even after the pandemic ends. According to Global WorkplaceAnalytics, 6 out of 10 companies have experienced huge cost savings as a direct result of online collaboration in terms of lower costs from office rent, utilities, and other office expenses. Companies like Microsystems, Dow Chemical, and Nortel reported huge savings in real estate and non-real estate costs.

Even going by the study conducted during the pre-pandemic era, the benefits from online collaboration were quite significant. British Telecom company 02 experimented with telecommuting for a day and the company received 1,000 additional work hours from employees. Employees were richer by $11,000 that year due to lower fuel expenses and other costs such as childcare among others. No one can deny that online collaboration has reduced wasteful travel time and provided better work-life balance.

Best business communication app | Email, chat, to-do in one app Sign up for free

Inspite of the many benefits of online collaboration, face-to-face meetings have their own advantages. Human beings are social creatures. Working isolated for long periods of time, even though there is online contact, can create mental issues affecting work productivity. Besides a lot of communications between people happen through non-verbal cues such as body language which is completely missed in the online environment. Online collaboration can easily be abused by managers blurring work-life balance which typically doesn’t happen unobtrusively when people work together at the office.

Every business has its own unique requirements and there is no one size that fits all. While collaboration tools can make communication fast and organized, it still cannot replace the interpersonal and personal relations that are needed for forging business alliances or close deals. Organizations cannot take decisions solely based on the surveys conducted by various research agencies. They will have to experiment to decide what is best for them and plan accordingly.




Clariti is a business productivity web app that brings your emails, chats, call, to-dos, & shared documents… in one app.

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

5 Ways to Foster a Data-Driven Culture in the Enterprise

A day in the life of a customer experience rep with Tim DaGraca

Managing outside your expertise

Journal Entry 3: Only slightly figured out

Shattering the Stigma

Enterprise Architects For Innovation

How to change lanes and still feel legit

A bit more healthy workplace

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store


Clariti is a business productivity web app that brings your emails, chats, call, to-dos, & shared documents… in one app.

More from Medium

11 things to keep in mind while scaling Customer Success

What Makes A Company Great?

Entrepreneurs mindset to navigate feedback loops effectively

Internal communications — Turn the ugly duckling in a one of a kind swan