“It’s a lack of clarity that creates chaos and frustration. Those emotions are poison to any living goal.”
― Steve Maraboli
Stress from Information Overload
Work flow depends on chats, emails, social media interactions, phone calls and various forms of documents. Channel-based chat messaging systems are slowly replacing email for internal communications at companies. However, most if not all of us still rely on emails for external communications.
Currently we have to connect the dots between different communications in separate communication apps that don’t talk to each other. This leads to an over dependence on memory to maintain context and see the big picture. There is constant stress from fear of forgetting something while keeping track of an excessive amount of data.
According to Mental Health America, absenteeism of employees due to stress costs employers $500 billion in lost productivity annually. Stress also increases employee turnover, which has an adverse impact on productivity. The cost of replacing an employee can vary between 20 and 50% of their salary, depending on their skills and rank.
Context-based Communications
We at Clariti recognized that the key solution to alleviate this problem is to present all communications to the user linked by context. This way irrespective of how the communications are received or sent, via chat, email, tweet etc. they are always linked to a “thread” of communications organized by context that has meaning to the user. It is also important that this context linking happens in the natural flow of work for the user, without having to make changes in their normal routines.
Clariti Thread Shows the Big Picture
Clariti starts by bringing all communications to one place. Users can configure their emails, social media feeds, cloud document storage and add contacts for direct and group chats.
Once all the separate communication forms are connected to Clariti, the information starts flowing through incoming and outgoing messages. This is exactly how a user would normally chat, email, share documents, review tweets. In short, there is no change in the way one works.
But as one uses Clariti it is quietly and efficiently organizing all the communications in context-based threads. Imagine a communication that may have started as an incoming email that was shared with a colleague with an associated chat, turned into a group chat with a team with associated marked up documents and finally into an outgoing email. These different forms of communications are related and this relationship is maintained by Clariti through a single “connected thread” of communication. The user has the ability to name the thread to something that is meaningful & contextual to them.
Clariti Reduces Stress and Increases Productivity
Context-based communications improves collaboration, which in turn improves productivity. Multiple surveys have pointed out that searching for lost files on the computer costs US companies $177 billion annually, and 87% of employees admitted that cluttered communication system reduces their productivity.
Clariti’s context based threads make it easy for the user to see the big picture of all their interactions without having to change the way they work. This reduces stress and increases productivity naturally.
