When a client AI requests assistance, they want to be able to engage with a company via a variety of channels, including chat, email, online documents, and forms. In response, businesses are searching for synchronized approaches that will work well for responding to these requests. They can avoid requiring support agents to constantly switch between different communication apps by using systems that enable them to keep all customer interaction centralized in a single platform.
Clariti as an All-in-One Omnichannel Tool
Clariti AI offers a unique Workspace that combines chat, emails, to-do lists, and more into one app, so you can offer your customers an omnichannel experience. Your agents won’t have to waste time juggling multiple to-do lists, chat rooms, and email apps. With Workspace, you can handle everything with a single app and have intelligent connections between them to prevent information silos.
Ways that strengthen the management of client interactions :
- Organize communication
- Continuity of communication
- Collaborate instantly
- Deliver personal experience
- Ease of use
