Top 10 group communication tools for small businesses in 2022

5 min readJan 3, 2022

Table of Contents

Successful group communication leads to better business performance and higher productivity. Group communication helps team members work with one another to achieve a specified outcome. Group communication makes each member of the team aware of what others are doing and eliminate redundancies. If a group of employees are working on a project, each team member must know what others are doing to be on the same page.

Group communication within teams helps teammates to understand the issues or roadblocks that are affecting progress. For example, if one of your customer service representatives is working to solve a complex customer problem, group communication may help team members come up with a resolution quickly.

It’s critical to implement the right group communication tools to help teams keep project-related communication organized. According to a survey, 97% of employees and executives believe a lack of alignment within a team impacts the outcome of a task or project. Group communication tools enable teams to keep each other up to date on project progress and deadlines.

Group communication tools like Slack, Microsoft Teams, Workplace, and Clariti are quickly replacing email as the de-facto form of communication for businesses. These group communication tools go beyond emails to bring a level of interpersonal communication that’s needed for high-performing teams. Here is a list of 10 group communication tools that will make your team quick, succinct and more organized.

1. Clariti

The main issue with most group communication tools is that you get stuck in long and never-ending group chats that demand your attention 24/7. It puts pressure on you to be online & available all the time. Most group communication takes place in channels that are rigid. Because once a channel is created and group members added, all the group members see all chats from all channels whether it pertains to them or not. As a result, users are overwhelmed reading a constant stream of messages peripherally related to their day-to-day work. This can get even more stressful as chat messages in channels can mix up many related topics making it hard to understand the context of the discussion.

When you use Clariti, you can start a group chat with multiple Clariti users on a specific topic. However, unlike channels Clariti group chats are not rigid. Group members can be added and removed on the fly. Consequently, group members only get chat alerts on issues that are important to them. This helps you avoid unwanted messages from multiple groups. So, you are not overloaded with too much unnecessary information.

Another difference between Clariti and other group communication tools like Microsoft Teams, Slack, and Flock is that though they bring communication like group chat, audio and video calling in one place, the related communications are not connected. So, conversations from different communication channels remain disconnected though you use a single app. If you want to search for a presentation or a message from your colleague, you need to search multiple channels to get the information wasting time. Besides these apps don’t support email for which you need to use a separate app. Clariti not only brings all your emails, chats, online meetings, shared files, social feeds, and tasks in a single app but also links related conversations in TopicFolder. TopicFolder eliminates the need to search for information as everything is neatly organized without any extra effort. Clariti is a cloud-based free app and you only pay for certain premium features.

2. Unison

Unison is a group communication tool that helps organizations connect and organize groups of people. Unison was created for group collaboration of any size. It’s an especially great resource for small companies since you can sign up and get started for free. It makes organizing and communicating with any group fast and easy. You can share documents, photos, and comments with everyone. If you’ve got an upcoming event, you can create RSVPs, polls, and signups to keep track of all the moving parts involved with group planning. The group calendar also syncs with Google or iCal so no one will lose track of important dates or deadlines. The paid plan offers additional features, like registration forms, unlimited levels of sub-groups, additional administrators, email blasts with mail merge, and text blasts.

3. ClickUp

ClickUp has everything to streamline your group communication. With features like assigned comments, Chat, Inbox, notifications, threaded-comments, reminders, task priorities, time tracking, goals, dependencies, custom statuses, and more. ClickUp is the perfect group communication tool that brings all of your collaboration into a single app and is used by teams of all sizes and industries.

4. Wrike

Wrike is a cloud-based group communication software that streamlines your team communication using in-task discussion, shared workflows, custom request forms with auto-assignment, performance reports, and resource management, and workload overviews. Wrike’s supports 400+ integrations.

5. Samepage

Samepage is one of the free group communication tools in the market that helps you to chat via text, audio, or video with your team in channels or alongside project files, tasks, diagrams, calendars, and more. With Samepage you can manage teams, projects, and meetings in real-time from a single all-in-one collaboration platform. No hopping between separate apps to get work done. No email overload. Just streamlined communication and collaboration with your team in a single easy-to-use desktop & mobile app.

Clariti is powered by Artificial Intelligence | Try now, It’s free!

6. Connecteam

Connecteam’s group communication app was designed and built especially for mobile employees. Connecteam is packed with tools that will enhance every communication in your business: newsletters, announcements, chat, employee directory, updates, surveys, suggestion box, and more. Engage your team like never before, reflect your company’s culture, and solidify your employer branding with Connecteam’s employee communication and engagement app. Connecteam is available for a free trial.

7. Team App

Team App is a free group communication platform that is used by all types of teams. Teams can send instant alerts/emails, secure chat with members of groups, send surveys & view reports, latest news, manage events, track attendance, share files and much more.

8. Beekeeper

Beekeeper is a group communication platform that is designed to make daily work life easier for frontline employees. This software is ideal for any internal communication including corporate, department, and 1:1 communication. The mobile-first platform allows teams to instantly connect across languages, shifts, and locations for real-time communication anytime, anywhere.

9. Axero

Axero is a group Communication Software that empowers your workforce from anywhere. Using Axero you can communicate with your team, share & manage company knowledge, accelerate collaboration, and create a culture of transparency & trust. Streamline projects with one easy-to-access hub designed to unite & engage your employees.

10. Noodle

Noodle is an all-in-one group communication tool that provides a wide array of functionality. Noodle offers local or cloud deployment, role-based permissions, 14 integrated applications, forms & workflows all with single-sign-on user management.

If you are a small business looking to boost team morale and productivity, implementing an efficient group communication tool is the key. We hope this list of group communication tools will help you to create a more collaborative, creative and communicative environment for your team. So go ahead and try out some of the tools.